Unison is pleased to publish its Quality Improvement Plan for 2023-24, approved by our Board of Directors in accordance with requirements of Ontario Health. Please click on the hyperlinks to see our 2023-24 work plan and our narrative. Quality Improvement Work Plan 2023-24 Quality Improvement Narrative
This is an immigration story about a client, her dependent child and her disabled grandchild, who the client takes care of and supports in many ways. The client originally entered Canada in 1994. The client described a complicated Immigration history, including a failed sponsorship application, deportation, and multiple entries to… Continue Reading Success Story: Legal Clinic
Throughout the pandemic, many Unison clients began to experience additional hardships due to inflation, increased costs of living, and housing insecurity. The primary care teams were also seeing an increase in non-insured clients and newcomers with large families. Many of these individuals expressed concerns about food insecurity and being unable… Continue Reading Success Story: Primary Care Team
“A client from the GLA:D program called me, with much excitement in his voice, sharing that since completing the GLA:D program last year, he hasn’t been using the cane anymore. He said he has also been walking much better than he used to. He felt that the GLA:D program has changed his life because… Continue Reading Success Story: GLA:D Program
Many programs and services at Unison offer virtual care. If you are interested to know more about virtual care and electronic consent, click here.
Click this link WEQI Common QIP Work Plan March 24, 2022 Final (Dec. 6, 2022) to view the Quality Improvement Work Plan.
This year’s survey was conducted between June 6 and June 30, 2022. 267 clients completed the survey. Thank you to everyone that participated! Some highlights from this year’s findings: 91% agreed or strongly agreed that our programs and services have helped them improve their health and well-being; 96% agreed or strongly agreed that… Continue Reading 2022 Client Experience Survey
Unison’s Annual Report for 2021-2022 is now available! Please click here to view the report.
Unison Health and Community Services is participating in the World Health Organization’s Global Patient Safety Challenge 2022: Medication without Harm. The World Health Organization has chosen Medication Safety as the theme for this years World Patient Safety Day since medications are the most widely utilized interventions in health care, and… Continue Reading WHO’s Global Patient Safety Challenge 2022: Medication without Harm
The past two years of the pandemic have been difficult for many of our clients on many fronts. Because of how and where Unison is situated in the Lawrence Heights community, the health promotion team has been developing long term relationships with many of our seniors living in the TCH… Continue Reading Success Story: Seniors Online Program
