Community Services

Housing Services

Available at:

The Unison Housing program encompasses three main services:

  • Housing Help Centre
  • Rent Bank
  • Streets to Homes Follow-up services

Housing Help Centre

Available at:

The Unison Housing Help Centre is one of seven centres in Toronto which provide a broad range of housing assistance and serve as an access point for applications to Toronto Community Housing.  Counsellors help low-income people find and retain stable housing. The program serves the general population with emphasis on clients who are at risk of homelessness, individuals with mental health issues, people leaving violent or threatening situations and individuals in severe financial distress. 

Our Housing Help Centre Services include:

  • Housing search
  • Eviction prevention
  • Share the Warmth
  • Crisis referral to shelters
  • Client advocacy
  • Landlord outreach
  • Information and referral
  • Negotiation with landlords
  • Housing Connections Access centre

Our Housing Help Centre serves residents living in Central West Toronto. Boundaries include: St. Clair to Lawrence and Humber  to Yonge Street.

For further information, contact: 416-653-5400, ext. 1306

Rent Bank

Available at:

Our Rent Bank Program provides information and support to low income households to help stabilize their housing and prevent eviction and homelessness.  Services include access to interest-free loans to pay arrears in rent as well as mediation and counseling. 

The program’s main goal is to prevent immediate eviction by providing loans to qualified individuals and families. The Rent Bank Worker also refers clients to other Unison housing, counseling or legal staff, as appropriate, in an effort to help stabilize their financial situation and enhance their effectiveness in coping with personal problems. 

For further information, contact: Isaac Guerra at 416- 653-5400, ext. 1264

Streets to Homes Follow-Up Program

Available at:

Streets to Homes Follow-up Services provides assistance to individuals who were homeless or at risk of homelessness and have been housed by the Streets to Homes outreach team. Services include follow up support for up to one year from the date of placement. Workers meet with clients on an ongoing basis and provide case management and case planning to ensure that the tenancy remains successful. They also assist clients in building partnerships with community-based agencies and services in their home area in order to establish stronger ties to their community and acquire the necessary tools and skills to gain control over their lives and personal circumstances. 

For further information, contact: Kam Lau at 416-653-5400, ext. 1266

Streets to Homes Community Kitchen

Available at:

The kitchen is a complementary program to support Streets to Homes clients. Besides offering a nutritious lunch, the program also provides workshops on harm reduction, employment preparation, kitchen knowledge, healthy eating and healthy lifestyle.  Interested clients can also attend an art group in the morning.

Dates:  Weekly

Day:     Thursday

Time:    10 a.m. – 2 p.m.

Location: Keele-Rogers site (1651 Keele St)
For further information, contact: Victor Lopez, 416-653-5400 ext 1291 or Erin Shaw, 416-653-5400 ext 1254


1651 Keele Street
Toronto, ON M6M 3W2
Tel: 416-653-5400
Fax: 416-653-1696 (admin and counselling

Fax: 416-657-3622 (health services)   
Fax: 416-653-8049 (legal services)
Fax: 416-657-1982 (housing)
Fax: 416-657-1982 (adult protective services)

Other Locations

Lawrence Heights
12 Flemington Road
Toronto, ON M6A 2N4

540 Finch Avenue West
Toronto, ON M2R 1N7
Tel: 647-436-0385

1541 Jane Street
Toronto, ON M9N 2R3
Tel: 416-645-7575